Home agents deliver proven benefits.

Greater staffing flexibility, better educated, highly motivated and more productive agents - it all contributes to what makes West at Home the leading provider of home-based agent solutions. From customer acquisition and retention, to ongoing customer care, sales and service - our clients value the quality of the service we provide, the results we're able to generate and our ability to reduce the costs associated with our service. That means a better return on investment.

Just take a look at what West at Home has done for some of the nation's leading companies:

• Consistent customer satisfaction scores of 93% or greater for a leading pre-paid wireless provider.
• Helped an online provider of flowers and gifts increase its sales by 18%.
• A leading office products company saw a 40% reduction in average cost-per-call by using West at Home.
• A leading national retailer achieved an annual savings of $1.2 million utilizing home-based agents

In fact, West at Home outperforms traditional call center solutions in all key areas:

• Data Security
• Environmental Benefits
• Greater Results
• Quality Agents
• Return on Investment
• Staffing Flexibility
• Superior Technology

Why West at Home