Exceeding your company's expectations.
By sales, by satisfaction, by quality, by volume – West at Home delivers the measurable results today's businesses demand. Our agents start with more education and often have specialized knowledge and experience in a variety of industries. It gets even better.
With West's proven training methodologies, we're able to train agents online, instead of the classroom to get them on the phone faster. Talk about performance, we've wowed even the most demanding clients with our ability to develop agents who mirror their own brand and culture to create a seamless experience for your customers. On average, companies can see increased results from their efforts, like a 15% increase in sales conversions and a 10% increase in quality.